Managed & Support Services
Our solutions
Customized Solutions for Your Unique Business Needs

Desk Support
- Password resets, printer issues, software installs
- Remote support sessions
- SLA-backed resolution times

Monitoring
- Real-time alerts for downtime, anomalies, or failed backups
- Early escalation before problems become disruptions

Update Management
- Windows & 3rd-party software patching
- Routine update schedules with testing protocols
- Reduced vulnerabilities & improved performance

Inventory Management
- Hardware/software tracking
- Warranty & license lifecycle tracking
- Reporting for budgeting and compliance

Lifecycle Management
- Procurement support & standardization
- Maintenance and upgrade cycles
- Secure decommissioning & disposal

- Account provisioning and access control
- Device setup and retrieval
- HR-integrated checklists

Cloud Account Administration
- Microsoft 365, Google Workspace, and others
- User creation, permissions, license management
- Basic access troubleshooting

Need boots on the ground? We’re there.
- Coordinated site visits for installs, troubleshooting, and repairs
- Nationwide network of certified field techs
- Real-time updates and job completion reports
Industries & Project Types Served


See Our Work
in Action
Certifications & Trust





What our clients
think about
Karavan


Karavan was the low-voltage contractor for Assa Abloy’s manufacturing facilities in Denison TX. The project included the cable pulling, termination and testing of 850 cable runs, 51 Wireless Access Point (WAP) installations, 7,000 ft of fiber optics cable pulling termination and testing, cabinet assembly and Cisco equipment installation.
POINT (WAP)
INSTALLATIONS
Karavan is proud to have been trusted by Amazon to deliver over 300 IT infrastructure projects across 31 states. Our projects included the installation of 800,000 ft of fiber optics network installation, 10,000+ of surveillance camera installations, 20,000+ Wireless Access Point (WAP) installations, 210+ MDF migrations, in addition to thousands of feet of CAT6/CAT6A cable installation, termination and testing.
CAMERA
INSTALLATIONS
POINT (WAP)
INSTALLATIONS
Karavan is a nation-wide low voltage subcontractor for US Foods national Wireless Access Point (WAP) Refresh Project. This includes the installation of over 200,000 ft of fiber optics networks, 600,000 ft of CAT6A cabling, 2,600 Wireless Access Point (WAP) installations, 180 IT cabinet assembly and equipment installation, and cutover support, all done in warehouse, cooler and sub-zero freezer environments.
NETWORKS
POINT (WAP)
INSTALLATIONS
AND EQUIPMENT
INSTALLATION
CABLING
Karavan was part of a datacenter buildout team for one of the largest datacenters in the world in Memphis TN. Karavan’s team of 55 fiber technicians provided rack assembly, equipment staging, equipment rack and stack, and fiber patching and testing for a 3-month engagement.
PROVIDED RACK ASSEMBLY

Karavan was responsible for delivering the Wireless Access Point (WAP) Refresh Project and Hamilton Hospital in Hamilton GA. This included the installation of 250 WAP's in 7 hospital buildings during normal hospital operations and with minimal interruption to the hospital operations.
WITH MINIMAL INTERRUPTION
FAQ

Let’s Keep Your
IT Running Smoothly
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